Frequently Asked Questions
When is the Office open for customer service?
Tuesday: 10:00am-1:00pm & 2:00pm - 5:30pm
Wednesday: 9:00am-12:30pm & 1:00pm – 5:30pm
Thursday: 10:00am-1:00pm & 2:00pm - 5:30pm
Friday: 9:30am-2:30pm & 4:00pm - 6:00pm
Saturday: 9:00am – 12:00pm
Sunday: 9:00am – 11:00am (First and last week of each term)
How do I enrol my child?
Chamford offers new families the opportunity to enrol prior to each term commencing. We take new enrolments until week 2 of each term. You can enrol and waitlist your child through the parent portal on our website and the office will contact you to confirm your class. Enrolment forms and full payment must be completed before a child can attend any Chamford class.
What happens if my child arrives late to class?
Recreational gymnasts must arrive prior to the completion of their group warm up for safety reasons. Children who arrive after warm up has been completed may be able to join in only if a coach is available to assist with a late warm up. Reminder notices will be sent home if your child arrives late on a regular basis. Competition Program gymnasts who arrive late may only join in their class if they are able to warm up themselves under the supervision of their class coach or an additional coach is available to supervise.
Do classes still run on a Saturday when there is a Public Holiday on the Monday or Monday if the Public Holiday is on a Tuesday?
Classes will always be held unless they are scheduled on the day of the public holiday. For example: Melbourne Cup Day (Tuesday) lessons will not run, however lessons will still run as normal on the Saturday and Monday before Cup Day.
If my child misses a class, are makeup lessons offered?
Chamford does not offer make-up classes unless the coach or Club cancels the lesson. We run our classes at full capacity and your term fees are paying for a place, regardless of whether your child attends class or not.
Can I view my child’s Recreational class?
Chamford has been providing gymnastics classes for over 20 years and we have noticed that children often get distracted and train very differently when parents are present. While it is not mandatory that parents leave after dropping off we do recommend parents to leave while the classes are running. We offer REC gymnasts the opportunity to participate in Club Champs in December where parents can see the achievements made throughout the year.
How does my child progress through the Levels of Gymnastics?
Gymnasts progress at their own rate and move to the next Level when they have acquired the necessary skills. Recreational gymnasts are tested in week 7 of each term. They will receive a certificate after being tested.
What is the procedure for dropping off and picking up my child from class?
All School aged gymnasts are to enter the gym through the side door located in the car park. Safety bollards are set up to ensure gymnasts have a safe entry into the gym. Parents/Carers can drop off at the area or walk their children to the side door. Parents/Carers are not to enter the gym via this door. At the end of classes gymnasts can be collected from the Administration area. Gymnasts under 18 years old are expected to wait in the administration area until their parent/carer has collected them from inside, unless prior communication has been arranged through the office via email. Children will not be allowed to wait outside for parents. This is for the safety of your child so please follow the rules and pick them up correctly. Junior Gym gymnasts are to enter and exit through the Administration area (front door) with a parent or carer.
Are private lessons available for my child?
Private lessons are available to all gymnasts at Chamford. Private lessons can be organised for individuals or groups up to 3 gymnasts. Our coaches specialise in different areas so please be specific regarding the reasons for the private lesson so an appropriate coach can be selected. Alternatively if you know which coach you want, please let the office know of this when you call.
1 Hour Private
1 gymnast: $75
2 gymnasts: $100
3 gymnasts: $110
1.5 Hour Private
1 gymnast: $100
2 gymnasts: $130
3 gymnasts: $140
What can gymnastics offer your child?
Improvement in balance, coordination, strength and fitness
Development of fine and gross motor skills
Help with sequential learning and memory skills
Development of spatial and body awareness
The ability to land and roll safely
A very beneficial extra developmental activity
A challenge for the physically talented
Good physical basics to continue in any sport
We recognise the importance of a fun and safe learning environment
Professional and qualified coaches who are caring and friendly
Good coach to child ratio per group
Wide variety of equipment suitable for all age groups and skill levels
A solid program for all recreational and competitive children
Choosing a program?
Our different programs provide suitable classes for all ages and abilities. Please refer to the Junior Gymnastics information for all Preschool aged children and the Recreational Gymnastics information for all school aged boys and girls. If you are still unsure which group is appropriate for your child or have any queries, please don’t hesitate to call and talk to our friendly office staff.